Shipping

Rates & delivery times

Order today before 15:00 = shipped today. Track & trace by email and via WhatsApp (if you provided your number). Free shipping from €50 in NL/BE.

Region Rate Free from Delivery time Carrier
Netherlands €4.95 From €50 1–2 working days PostNL
Belgium €6.95 From €50 2–3 working days bpost
Germany €9.95 From €75 3–5 working days DHL
France €12.95 From €75 4–6 working days Colissimo
Rest of EU €14.95 From €100 5–7 working days various
Track & trace

Once your order has been shipped, you will receive an email with a track & trace link. If you provided your WhatsApp number at checkout, you will also receive updates there at every status change.

Changing the delivery address

If your order has not yet been shipped (status "In preparation"), you can still change the delivery address via contact. Once dispatched, changes are unfortunately no longer possible.

Delivery to neighbours or a pick-up point

With PostNL you can choose via the track & trace link: delivery to a neighbour, a pick-up point, or a different day. If you are not home, the driver will try once more; after that the parcel is automatically taken to a pick-up point.

Shipping during Ramadan or Eid

Around Eid al-Fitr and Eid al-Adha delivery times may be 1–2 days longer due to higher volumes. We communicate specific cutoff dates for Eid gifts separately via our newsletter.

Question about your order?

We are here to help.

Track & trace not arrived? Package delayed? Email or WhatsApp — we will sort it out.

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